Older Pennsylvanians' Bill of Rights

Senator Mike Stack is reminding older Pennsylvanians who feel they are being mistreated by their insurance companies that, under state law, they have the right to make a complaint.

"Too often, I hear seniors getting told they're rejected for insurance, or they get a certain claim rejected and they want to know why," Stack says. "Under the Older Pennsylvanians Bill of Rights they have a right to be told why."

The Insurance Bill of Rights for Older Pennsylvanians specifies that seniors have the right to make a complaint against an insurance company or insurance agent. The Insurance Bill of Rights for Older Pennsylvanians, which was developed by the Pennsylvania Insurance Department, states the following rights:

● You have the right to file a complaint with the Pennsylvania Insurance Department against an insurance agent, insurance agency or insurance company if you feel you are not being treated fairly. You can file a complaint at www.insurance.state.pa.us and click on “Submit a Complaint” or call 1-877-881-6388.

● By law, you cannot be penalized by an insurance company for any complaints you make against it.

● You have the right to request a written explanation from an insurance company if the company refuses to insure you.

"Folks should realize they don't have to just sit there and take it," Stack says. "You have a bill of rights and you should utilize it."