Changes in BRMC's ED
After completing a multi-phase renovation and expansion of its Emergency Department to enhance customer service, officials at Bradford Regional Medical Center (BRMC) are announcing another process improvement change.
According to George E. Leonhardt, BRMC President/CEO, the hospital has signed an agreement with Exigence Group of Williamsville, NY, to oversee the management of its Emergency Department. The department operates 24 hours a day, 365 days a year.
"As a final piece of the plan to provide the most efficient services to our patients, we chose a company with a proven track record of success in this field," Mr. Leonhardt explained.
Dr. John Radford, FAAEM, of Exigence has been named Medical Director for the department and Sami Manirath, Esq., of Exigence will serve as Practice Manager.
The company, a national healthcare management organization, has been working with existing medical staff in the department to offer employment contracts.
Previously, physicians and nurse practitioners in the department were either hospital employees or contract employees with other agencies, Mr. Leonhardt noted. Further announcements regarding the staff are forthcoming.
"We feel that the changes we're making have already resulted in positive outcomes, and with Exigence's experience we feel optimistic about the future services we can provide our community," added BRMC's Senior Vice President of Patient Care Services Deborah Price.
Since the recent expansion and renovations, the patient triage experience has been enhanced to reduce wait time, along with the addition of around-the-clock, specially trained liaisons in the Emergency Department Waiting Room. The Medical Center staff treats more than 16,000 patients annually.
For Exigence officials, the new arrangement is an opportunity to further enhance patient satisfaction, reduce Emergency Department wait times and improve national patient safety and quality scores.
"Bradford Regional has an excellent reputation. We're thrilled to have been chosen to partner with the hospital's medical, administrative and support staff to serve the Northwest Pennsylvania community," said Mark E. Celmer, President of Exigence North America.
"While we are expanding our healthcare management programs throughout the country, it is particularly gratifying to be selected by another hospital in the Western Pennsylvania/Western New York market, further enhancing our leadership position in our home region," Mr. Celmer said.
Exigence develops and manages customized Emergency Medicine, Hospitalist, Urgent Care, and Occupational Medicine programs and facilities. The company also provides consulting services in areas such as Emergency Department design, electronic medical records, electronic scheduling programs, rapid response programs and on-call panels.
This summer, BRMC completed renovations and the largest renovation project of this century at its Interstate Parkway Emergency Department. The project was the last phase of a multiphase, multimillion project which included the $15 million construction of the Outpatient Services Center, located off the North Bennett Street access.
Features of the newly expanded Emergency Department include upgraded patient waiting area and new children's section, expanded triage and pre-registration services, the addition of electronic communication devices for staff, centralized nursing and physician station, new televisions in the patient rooms, dedicated ambulance bay, a new decontamination room and an isolation room for patients with special privacy and safety needs, improved medical supply storage and enhanced security systems.
According to George E. Leonhardt, BRMC President/CEO, the hospital has signed an agreement with Exigence Group of Williamsville, NY, to oversee the management of its Emergency Department. The department operates 24 hours a day, 365 days a year.
"As a final piece of the plan to provide the most efficient services to our patients, we chose a company with a proven track record of success in this field," Mr. Leonhardt explained.
Dr. John Radford, FAAEM, of Exigence has been named Medical Director for the department and Sami Manirath, Esq., of Exigence will serve as Practice Manager.
The company, a national healthcare management organization, has been working with existing medical staff in the department to offer employment contracts.
Previously, physicians and nurse practitioners in the department were either hospital employees or contract employees with other agencies, Mr. Leonhardt noted. Further announcements regarding the staff are forthcoming.
"We feel that the changes we're making have already resulted in positive outcomes, and with Exigence's experience we feel optimistic about the future services we can provide our community," added BRMC's Senior Vice President of Patient Care Services Deborah Price.
Since the recent expansion and renovations, the patient triage experience has been enhanced to reduce wait time, along with the addition of around-the-clock, specially trained liaisons in the Emergency Department Waiting Room. The Medical Center staff treats more than 16,000 patients annually.
For Exigence officials, the new arrangement is an opportunity to further enhance patient satisfaction, reduce Emergency Department wait times and improve national patient safety and quality scores.
"Bradford Regional has an excellent reputation. We're thrilled to have been chosen to partner with the hospital's medical, administrative and support staff to serve the Northwest Pennsylvania community," said Mark E. Celmer, President of Exigence North America.
"While we are expanding our healthcare management programs throughout the country, it is particularly gratifying to be selected by another hospital in the Western Pennsylvania/Western New York market, further enhancing our leadership position in our home region," Mr. Celmer said.
Exigence develops and manages customized Emergency Medicine, Hospitalist, Urgent Care, and Occupational Medicine programs and facilities. The company also provides consulting services in areas such as Emergency Department design, electronic medical records, electronic scheduling programs, rapid response programs and on-call panels.
This summer, BRMC completed renovations and the largest renovation project of this century at its Interstate Parkway Emergency Department. The project was the last phase of a multiphase, multimillion project which included the $15 million construction of the Outpatient Services Center, located off the North Bennett Street access.
Features of the newly expanded Emergency Department include upgraded patient waiting area and new children's section, expanded triage and pre-registration services, the addition of electronic communication devices for staff, centralized nursing and physician station, new televisions in the patient rooms, dedicated ambulance bay, a new decontamination room and an isolation room for patients with special privacy and safety needs, improved medical supply storage and enhanced security systems.
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